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Delivery Incentive

How does it work?

Our commitment is that if we don't deliver in the number of business days we stated when you purchased, we will give you a $25 refund on your order. To calculate, count the specified number of days from the day the order was placed. For Example,

An order placed on a Monday with a 2 Day Delivery commitment should arrive by Wednesday.

An order placed on Friday with a 2 Day Delivery commitment should arrive by Tuesday of the following week.

An order placed on Saturday or Sunday with a 2 Day Delivery commitment should arrive by Wednesday.

F.A.Q.

Do all orders qualify for the $25 refund?

Does the refund apply to each item that was late?

Do holidays and weekends count as business days?

Does the Delivery Incentive Program apply to all shipping destinations?

Related Topics

﻿Shipping﻿

﻿Protection Plan﻿

﻿Returns﻿

﻿Order Status﻿

Sales Hours

PHONE HOURS

Monday-Friday 6am - 5pm PST

﻿(855)-298-4922﻿

CHAT HOURS

Monday - Friday 6am - 4pm PST

Saturday & Sunday 6am - 3pm PST