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Home / Help Center / Delivery Incentive
Delivery Incentive
How does it work?
Our commitment is that if we don't deliver in the number of business days we stated when you purchased, we will give you a $25 refund on your order. To calculate, count the specified number of days from the day the order was placed. For Example,
- An order placed on a Monday with a 2 Day Delivery commitment should arrive by Wednesday.
- An order placed on Friday with a 2 Day Delivery commitment should arrive by Tuesday of the following week.
- An order placed on Saturday or Sunday with a 2 Day Delivery commitment should arrive by Wednesday.
F.A.Q.
Do all orders qualify for the $25 refund?
Do all orders qualify for the $25 refund?
Does the refund apply to each item that was late?
Does the refund apply to each item that was late?
Do holidays and weekends count as business days?
Do holidays and weekends count as business days?
Does the Delivery Incentive Program apply to all shipping destinations?
Does the Delivery Incentive Program apply to all shipping destinations?
Related Topics
Sales Hours
CHAT HOURS
Monday - Friday 6am - 4pm PST
Saturday & Sunday 6am - 3pm PST
